Terms of Sale

Knight Network Minecraft Server
Effective Date: 02.10.2026

This is an English translation of our Turkish Distance Sales Agreement (Mesafeli Satış Sözleşmesi). In case of any discrepancy, the Turkish version prevails.

 

1. PARTIES

Seller (Service Provider):
Name: KNIGHTNW LIMITED
Country: United Kingdom
E-mail: [email protected]

Discord: discord.gg/knightnw
The Knight Network brand and the knightnw.com website are operated by KNIGHTNW LIMITED.

Buyer (Customer):
The natural person who logs in to the server with a Minecraft username and purchases digital products.

Minor Buyers:
Buyers under the age of 18 may only make purchases with the knowledge and permission of their parent, guardian or legal representative. Minors must obtain permission from their parents before making any payment.
The Buyer accepts and declares that the card or payment method used for payment belongs to them, or that they have obtained explicit permission from the owner of the payment method.
A Buyer who completes a purchase is deemed to have accepted that they meet these conditions.

 

2. SUBJECT OF THE AGREEMENT

This agreement governs the sale and delivery terms of digital products or services offered under distance sales principles when the Buyer purchases digital in-game services (credits, VIP membership, special privileges, coins, ranks, etc.) from the server's website or from Discord/in-game payment systems.

 

3. NATURE OF THE PRODUCTS AND SERVICES

The products purchased are digital and can only be used within the Minecraft server. There is no physical delivery.
Examples of products:

  • Website credit (balance)
  • VIP membership
  • Ranks
  • Special effects, cosmetics
  • Coins, in-game money, in-game advantages

Website credit is deemed delivered and performed as soon as it is added to the Buyer's account. Whether or not the credit has been spent in the store does not change this.

 

4. PRICE AND PAYMENT

All prices are shown on the payment screen. Card payments are processed securely on behalf of KNIGHTNW LIMITED through Stripe Payments UK Limited. The transaction appears on the bank or card statement under the name KNIGHTNW LIMITED / KNIGHTNW.
Once payment is completed, the product is added to the Minecraft account automatically or manually.

 

5. DELIVERY

Products are delivered digitally after the payment is completed. Delivery is usually instant, but may take up to 48 hours due to technical issues.

 

6. RIGHT OF WITHDRAWAL AND REFUND POLICY

6.1. Pursuant to Article 15 of Turkish Consumer Protection Law No. 6502 and Article 15/1-ğ of the Distance Contracts Regulation, the Buyer has no right of withdrawal for contracts concerning services performed instantly in electronic form and intangible goods delivered instantly to the consumer. By confirming the purchase, the Buyer accepts, declares and undertakes that they are aware of this exception and request immediate performance of the service.

6.2. CREDIT TOP-UPS ARE NON-REFUNDABLE. From the moment the purchased credit is added to the Buyer's account, no refund, cancellation, repayment, transfer to another payment method or conversion to cash will be made for any reason or under any circumstances.

6.3. None of the following, among others, constitutes grounds for a refund:

  • The credit being unspent, partially spent or fully spent
  • The Buyer changing their mind, or topping up by mistake or in excess
  • Selecting the wrong product, wrong account or wrong username
  • Quitting the game, no longer playing on the server or not using the account
  • Warnings, mutes, bans or account closure due to rule violations
  • Dissatisfaction with the purchased product, rank, item or advantage
  • Updates, changes or removal of in-game content, prices, balance, plugins or rules
  • Map resets, season changes or world regeneration
  • The account being used, stolen, shared or transferred by third parties
  • The Buyer allowing someone else to use their payment method with their consent
  • Temporary maintenance, outages, delays or technical failures

6.4. This section does not cover cases where the service was never performed (where payment was received but the credit was never added to the account). In such a case, the Buyer's claim is first resolved by completing the missing delivery.

6.5. The Buyer accepts that if they initiate an unjustified chargeback or payment dispute with the payment provider or bank, all credits and products added to the relevant account will be revoked, the account may be closed indefinitely, and the Buyer will be liable for any resulting costs and transaction fees.

6.6. By confirming the purchase, the Buyer declares that they have read and accepted this refund policy.

 

7. LIABILITY

  • The Seller is responsible for delivering the purchased product, except in cases of technical failures or access problems caused by third parties.
  • In cases of access violations, rule breaches or bans, purchased products and topped-up credits will not be cancelled or refunded.
  • Purchased credits and in-game products are personal; they cannot be transferred to another account, sold or converted to cash. They have no monetary value.
  • The Seller reserves the right to suspend the server's service temporarily or permanently; in this case no refund obligation arises for unused credit.

 

8. PRIVACY

The parties will take care to protect user information and its confidentiality. Information obtained during the purchase will be used only for server services.

 

9. DISPUTE RESOLUTION

The parties shall first seek an amicable settlement of any dispute arising from this agreement.
In case of dispute, the laws of the Republic of Türkiye apply, and the Consumer Arbitration Committees / Courts at the Buyer's place of residence have jurisdiction.

 

10. ENTRY INTO FORCE

This agreement enters into force when the Buyer purchases a digital product through the server's payment system.

 

SELLER
KNIGHTNW LIMITED, United Kingdom
BUYER (CUSTOMER)
Minecraft player – registered under the username declared during the transaction.